Frequently Asked Questions (FAQs)

We’re here to help.

The best way to know what a retirement community is like is to visit in person. In the meantime, we’re happy to provide answers to some of the most asked questions about life at Atria Retirement Canada.


One monthly payment includes your apartment as well as many amenities and services, such as:

  • Cleaning and sanitizing of common areas
  • Daily events designed for social, physical and mental well-being
  • Weekly housekeeping
  • Maintenance and repairs by on-site staff
  • An emergency response device
  • Scheduled, local transportation for appointments, errands and community outings
  • Three nutritious, chef-prepared meals every day
  • Utilities, such as basic cable, electricity and water

Each community is unique and has its own floor plans and range of apartment sizes. Our private residences vary from studios just under 400 square feet to two-bedroom apartments that are nearly 1,000 square feet.

 

Atria Retirement Canada offers independent living communities with friendly staff, and the option of hiring your own third-party care provider for additional assistance. Learn more about our approach to independent living.

We pride ourselves in offering an accessible retirement option for seniors, featuring all-inclusive amenities. Monthly rent will vary by location, apartment size and floor plan – but many residents find that a lifestyle of chef-prepared meals, and freedom from daily tasks that come with living at home, is surprisingly affordable.

The one-time community fee varies by location. Contact your Atria community of choice to learn more about specific costs.

Atria Retirement Canada has always been focused on providing quality senior living at an approachable price. We work hard to keep our rates competitive and don’t offer company-wide discounts. However, individual communities may periodically offer a special or discount.

To help reduce waste, save on postage, and avoid the risk of delays and late fees, Holiday residents can make secure online payments automatically each month. The Office Manager at the community of your choice can help you sign up upon move-in.

All kinds of pets are welcome for a nominal fee, though your individual community may have specifications regarding size and temperament. Our residents’ pets include dogs, cats, birds, rabbits and fish. Whatever the species or breed – we can’t wait to meet your pal.

We have a long history of implementing effective infectious disease response procedures. Due to the pandemic, we have enhanced cleaning and sanitizing practices, are following masking protocols, and practice changes to dining and activities programs to accommodate social distancing. All of our decisions are guided by national recommendations and medical experts so we can keep residents as safe as possible.

We frequently hear from residents that after moving to Atria, their social calendars are busier than ever. That’s because our Engage LifeTM events program is based on residents’ hobbies and interests. Every planned activity is designed to enhance well-being through fitness, connection and engagement. Monthly event calendars might include:

  • Celebrations
  • Concerts
  • Dances
  • Exercise classes
  • Games
  • Lectures
  • Movie screenings
  • Museum outings
  • Shopping excursions
  • Theater performances

There is always something fun and interesting to do with your neighbours – and we take care of the cooking, cleaning and maintenance so you have more time to discover hobbies and passions.

Atria’s skilled culinary team provides flavourful, chef-prepared meals that are well-balanced and meant to be savoured in the company of friends and family. Our menus are designed around connection – and with resident-inspired suggestions in mind, we aim to please a range of tastes while supporting well-being.

Atria residents enjoy the flexibility of hiring third-party providers to meet their care needs, if required. Residents are also equipped with an emergency alert device, designed to foster independence and keep senior safety top of mind.

Weekly housekeeping service includes:

  • Defrosting and cleaning refrigerators
  • Dusting and cleaning surfaces
  • Emptying trash
  • Providing new toilet paper
  • Sweeping apartments, common areas and patios
  • Upkeep of air conditioner and heat filter
  • Vacuuming

Absolutely. You’re welcome to have a car or leave the driving to us. We offer complimentary transportation to local appointments, errands, shopping and community outings, so you can drive as much – or as little – as you desire.

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